{"id":12648,"date":"2025-12-05T15:20:08","date_gmt":"2025-12-05T15:20:08","guid":{"rendered":"https:\/\/nestavio.com\/template\/?page_id=12648"},"modified":"2026-04-14T10:56:05","modified_gmt":"2026-04-14T07:56:05","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/tokyoname.com\/template\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p id=\"block-a4667ccd-47b4-4045-a0a4-c53bede7048c\"><strong>Effective date:<\/strong>&nbsp;2025-12-12<\/p>\n\n\n\n<p id=\"block-0773c51f-83c0-4beb-b6ce-07ca32080866\">Novtra HK Limited (\u201cwe\u201d, \u201cus\u201d or \u201cour\u201d) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share and protect your information when you visit our website or make purchases at&nbsp;<strong>tokyoname.com<\/strong>&nbsp;.<\/p>\n\n\n\n<p id=\"block-78ff1c9e-1181-43d2-8ac1-15ebb14477ee\">By using our website or shopping with us, you agree to the practices described in this privacy policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"block-6a2919d0-cb08-42b0-812e-4a3f17c23701\"><strong>1. Data we collect<\/strong><\/h2>\n\n\n\n<p id=\"block-ec03412d-89a3-4912-9e9d-cd416d45f30a\">We collect the following personal data from users:<\/p>\n\n\n\n<ul id=\"block-dce98ae8-047a-4258-816f-0b4fe18cc2ba\" class=\"wp-block-list\">\n<li><strong>Identity and contact information:<\/strong>\u00a0Name, email address, telephone number, delivery address<\/li>\n\n\n\n<li><strong>Payment details:<\/strong>\u00a0Card details or other payment information required to process orders<\/li>\n\n\n\n<li><strong>Technical data:<\/strong>\u00a0IP address, device information<\/li>\n\n\n\n<li><strong>Analytics and tracking data:<\/strong>\u00a0Data collected through analytics tools and the Facebook pixel<\/li>\n\n\n\n<li><strong>Cookies:<\/strong>\u00a0Cookies that are necessary for website functionality and analytics<\/li>\n<\/ul>\n\n\n\n<p id=\"block-4cc747de-c618-4aef-a375-06d905e32774\">We do not use cookies for retargeting or advertising purposes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"block-7fa498d9-c7e7-4dcd-a872-159a6d498a84\"><strong>2. Purpose of the processing of personal data<\/strong><\/h2>\n\n\n\n<p id=\"block-ab7fec83-48fc-4d58-80de-df1a7380a47c\">We process your personal data for the following purposes:<\/p>\n\n\n\n<ol id=\"block-f5094fe4-5147-48ef-815c-1870e14012c5\" class=\"wp-block-list\">\n<li><strong>Order processing and delivery:<\/strong>\u00a0To process your purchase, manage orders and deliver goods<\/li>\n\n\n\n<li><strong>Customer Support:<\/strong>\u00a0To answer inquiries and resolve issues<\/li>\n\n\n\n<li><strong>Fraud prevention and security:<\/strong>\u00a0To detect and prevent fraud<\/li>\n\n\n\n<li><strong>Marketing (optional):<\/strong>\u00a0To send newsletters or promotional information if you have given your consent<\/li>\n\n\n\n<li><strong>Website analysis and improvement:<\/strong>\u00a0To analyze website traffic, improve our services, and monitor performance<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"block-7520b2d5-2d15-4b55-b9de-a136f032c208\"><strong>3. Legal basis for processing (GDPR)<\/strong><\/h2>\n\n\n\n<p id=\"block-13c3561c-0c7d-4d94-81b1-4b14e55c3dc3\">We process personal data based on the following legal grounds:<\/p>\n\n\n\n<ul id=\"block-47069a59-d8b3-4f5b-aa39-d990771111ab\" class=\"wp-block-list\">\n<li><strong>Contract fulfillment:<\/strong>\u00a0Necessary to fulfill orders and provide our services<\/li>\n\n\n\n<li><strong>Consent:<\/strong>\u00a0When you have consented to receive marketing communications<\/li>\n\n\n\n<li><strong>Legitimate interest:<\/strong>\u00a0Fraud prevention, analysis, website improvement and security<\/li>\n\n\n\n<li><strong>Legal obligation:<\/strong>\u00a0Data storage for accounting and tax purposes according to Estonian law<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"block-acb002d3-b96d-4d06-bd0f-3cfff76ccdb4\"><strong>4. Sharing of personal data<\/strong><\/h2>\n\n\n\n<p id=\"block-66ffe253-768d-4d4b-80ca-f51f2aedd718\">We only share your personal data with third parties when necessary to provide our services:<\/p>\n\n\n\n<ul id=\"block-f92f39d7-21a1-40f7-a8c4-e4640020c3c0\" class=\"wp-block-list\">\n<li><strong>Transportation and delivery partners:<\/strong>\u00a0To fulfill orders and handle deliveries<\/li>\n\n\n\n<li><strong>Payment service providers:<\/strong>\u00a0For secure payment processing<\/li>\n<\/ul>\n\n\n\n<p id=\"block-a2cbed44-8850-48bf-9257-94d89785756e\">We do not share your personal data with marketing platforms or other third parties.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"block-5bfecf1f-1af7-435d-a713-592551fdc595\"><strong>5. Storage time<\/strong><\/h2>\n\n\n\n<p id=\"block-0f7df5cf-75b0-48a2-8a69-2fc468b91f2f\">We store your personal data:<\/p>\n\n\n\n<ul id=\"block-aad57a5b-0cbb-4395-9a6e-d614d090849f\" class=\"wp-block-list\">\n<li>Until your order is completed, including delivery and handling of any disputes<\/li>\n\n\n\n<li>Up to\u00a0<strong>7 years<\/strong>\u00a0to the extent required for accounting and tax purposes under Estonian law<\/li>\n<\/ul>\n\n\n\n<p id=\"block-858e2951-6ee1-4398-929e-c7ab556e9532\">After this period, your data will be securely deleted or anonymized.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"block-9395cef8-6ad5-4c9b-ba9b-1d17d4e9a058\"><strong>6. Cookies and tracking<\/strong><\/h2>\n\n\n\n<p id=\"block-8c212f24-888d-4102-a767-094b55a1da66\">We use cookies and tracking technologies for the following purposes:<\/p>\n\n\n\n<ul id=\"block-fe2deb09-f420-44bf-bdbf-27c65c7f00c2\" class=\"wp-block-list\">\n<li>Ensuring website functionality<\/li>\n\n\n\n<li>Analysis purposes via the Facebook pixel<\/li>\n<\/ul>\n\n\n\n<p id=\"block-0ed39a57-d05c-4e73-84aa-a74b985c28d6\">No cookies are used for retargeting or third-party advertising.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"block-2244b098-3b31-4390-86e3-9ee3297cc820\"><strong>7. International transfers of personal data<\/strong><\/h2>\n\n\n\n<p id=\"block-2a9434eb-918a-495a-be0d-00257831659a\">All personal data is stored and processed within&nbsp;<strong>the European Union (EU)<\/strong>&nbsp;.<br>We do not transfer your personal data to countries outside the EU.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"block-67246aed-dc74-4f65-841f-a5f368df59eb\"><strong>8. Your rights under GDPR<\/strong><\/h2>\n\n\n\n<p id=\"block-a7f3d923-5fd8-4347-b5a4-8e96ea75338f\">You have the following rights regarding your personal data:<\/p>\n\n\n\n<ol id=\"block-8520f1e9-6c06-43c3-aa64-021b1ad60dde\" class=\"wp-block-list\">\n<li><strong>Access:<\/strong>\u00a0Request a copy of the personal data we process about you<\/li>\n\n\n\n<li><strong>Correction:<\/strong>\u00a0Request correction of incorrect or incomplete information<\/li>\n\n\n\n<li><strong>Deletion:<\/strong>\u00a0Request deletion of your personal data (subject to legal obligations)<\/li>\n\n\n\n<li><strong>Restriction of processing:<\/strong>\u00a0Request restriction of how we process your data<\/li>\n\n\n\n<li><strong>Data portability:<\/strong>\u00a0Get your data in a structured, commonly used and machine-readable format<\/li>\n\n\n\n<li><strong>Objection:<\/strong>\u00a0Object to certain processing, including marketing<\/li>\n\n\n\n<li><strong>Withdraw consent:<\/strong>\u00a0Withdraw your consent at any time without affecting previously lawful processing.<\/li>\n\n\n\n<li><strong>Complaints:<\/strong>\u00a0Submit a complaint to a supervisory authority (e.g. the Swedish Data Protection Authority \u2013 IMY)<\/li>\n<\/ol>\n\n\n\n<p id=\"block-5bc23015-8802-410e-b1de-04f9b14dbc60\">To exercise your rights, please contact us at:&nbsp;<strong><a href=\"mailto:info@tokyoname.com\">info@tokyoname.com<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"block-bc78c785-4aa8-4fa9-9281-019788355b31\"><strong>9. Security of your data<\/strong><\/h2>\n\n\n\n<p id=\"block-7547eafc-496a-44b4-a03a-ffd0fde068b5\">We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration or disclosure.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"block-53862f42-b9f4-4566-8919-deb52135c570\"><strong>10. Changes to this Privacy Policy<\/strong><\/h2>\n\n\n\n<p id=\"block-1e28b0a1-7672-48d7-af3f-c2c719c77d40\">We may update this Privacy Policy from time to time.<br>Updated versions will be posted on&nbsp;<strong>tokyoname.com<\/strong>&nbsp;with the effective date indicated. We recommend that you review the policy regularly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"block-5a96279d-f111-4bab-b94a-97c3b75cdee2\"><strong>11. Contact information<\/strong><\/h2>\n\n\n\n<p id=\"block-b845ca22-5335-412b-bc93-7a8bec5eb9c0\">For questions, comments or inquiries regarding this privacy policy or the processing of personal data, please contact:<\/p>\n\n\n\n<p id=\"block-2b52b3c9-9d21-47bc-ac02-8d4f2dd14f8c\"><strong>Novtra HK Limited<\/strong><br>Office 3906, 39th Floor, 99 Queen&#8217;s Road Central, Hong Kong<\/p>\n\n\n\n<p id=\"block-fa1c3317-c697-45b5-aaa4-033dc2602d6a\">Email:&nbsp;<strong><a href=\"mailto:info@tokyoname.com\">info@tokyoname.com<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Effective date:&nbsp;2025-12-12 Novtra HK Limited (\u201cwe\u201d, \u201cus\u201d or \u201cour\u201d) respects your privacy and is committed to protecting your personal information. 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